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Automation for hotels

Automation hotels - is a complex set of information systems for the effective management of specific business processes of modern hotel business. Also, because of their exceptional capacity to improve customer service, automation of hotels is one of the main components of the prestige hotel venues.

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Automation program as a basis for hotels Hospitality

Automation software for hotels is designed to solve two seemingly mutually exclusive objectives: on the one hand it is possible to provide high quality services, and on the other - to maximize profits. How could sit still "on the fence" without harming thus the hotel's reputation and future business development in the dynamic development of the market and fierce competition? Hotelier comes to the aid of a number of intelligent systems, such as:

  • Hotel Management System (PMS - Property Management System)
  • A system of telephone service (Telephone Management System)
  • A system of electronic keys (Key System)
  • Internet booking system (Web Reservation System)
  • A system of credit card processing (Credit Card Authorization System), etc.

The smooth functioning of all or some (depending on the needs of the business owner) above the automated systems will provide the best meet the needs of potential residents and at the same time increasing the profitability of the hotel enterprise. Why? First of all, automation hotel ensures that no important document is lost, and not duplicate the much less go to the wrong address, all manipulations on the service including cleaning rooms will be executed at the right time and as often as necessary, and such " horror, "as, for example, the settlement is not in that room, or the lack of a spare room, despite its pre-booking a client, simply excluded.

No less attention automation program pays for hotels guests stay safe in the rooms and their location within the hotel complex. This is ensured by the introduction of a unified system of hotel security, the characteristic features of which are, for example, the issuance of electronic key customers, the presence of video surveillance and access control in the lobby, in the parking lot, around the perimeter of the building and in other important areas of the object. Thus, the automation of hotels, developed and implemented by professionals, do not lose sight of the slightest detail and will make guests stay as comfortable and enjoyable as the best advertisement for any institution, is known to be an abundance of satisfied customers, and hotel business - is no exception.

Automation hotels as a means to increase profits

As for the extraction of additional income, your benefits are obvious. First, the automation program for hotels minimizes damage from erroneous or inconsistent actions of the staff at the expense of ordering all commercial and other transactions. Secondly, automation hotel provides the best coordination of your hotel enterprise with all the links of the business chain - suppliers and partners, advertising and sales agents, tour operators, etc., with any operation will be clearly displayed in the system in real time any stage of its life cycle, and to monitor and adjust for cases you as a manager will be able to virtually anywhere in the world where there is Internet access. Third, you can significantly reduce the staff, without regret parting with the "opponents of technological progress." In this case, the system integrator takes the training of the remaining staff of competent and efficient work with the system - in order to administrators, maids, and sometimes managers do not be disheartened by the very thought that in addition to the basic duties now they have quickly and with a smile A multi manipulate control panels. And finally, the maintenance automation of hotels, compared with the cost of wages and the cost of maintaining non-automated business processes that will be much cheaper. In short, to the point where the system will be operational you easily "forgive" their costs of its equipment.

Wireless networks Wi-Fi at the hotel - a significant competitive advantage

I must say that the hotel business, in addition to traditional technologies for the creation of cable networks that underpin the operation of automation equipment, are increasingly using wireless networks Wi-Fi. And, with the right approach based on wireless with the same success can be constructed as the very basis of the information infrastructure and the popular "ancillary" services that serve to attract additional customers - such as, for example, the services of wireless Internet access in the lobby and the restaurants of the hotel, and in some hotels - right in the room. As a result, you get an extra mobility of their employees and, accordingly, accelerating the timing of the business objectives on the one hand, and a substantial increase in regular customers on the other.

Automated IT-solutions for hotels from "Flylink" - a high-tech control system that will ensure the smooth and efficient operation of any hotel structure, it is easy to adapt for individual needs.


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Powering and Lightning.

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Design and installation of SCS. SCS - professional building structured cabling systems. Corporate computer networks - the organization, laying, setting up, upgrading or repair.

Complex security systems - CCTV installation (video surveillance) and access control systems will improve the efficiency of a warehouse, cottage, office shop and other sectors of business.

WMS warehouse management system. Integrated WMS implementation of various infrastructures - access control, electric power, data centers, security systems, video surveillance, high-precision equipment ...

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